Privacy Policy

Effective Date: November 11, 2026

Atlas Clean Living (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit https://atlascleanliving.com/, request an estimate, use our cleaning services, or communicate with us, including by text message.

1. Information We Collect

Information You Provide

Depending on how you interact with us, we may collect:

  • Your name, phone number, email address, and service or mailing address.
  • Information about your property, requested cleaning services, scheduling preferences, and service instructions.
  • Billing information, payment status, and transaction records related to your services.
  • Information you provide in website forms, emails, text messages, telephone conversations, or other communications.
  • Your communication preferences and records of consent, including text messaging enrollment and unsubscribe requests.

Please avoid submitting sensitive personal information or property access codes through general website inquiry forms.

Information Collected Automatically

When you visit our website, we and our website service providers may collect technical information, such as your IP address, browser and device type, referring website, pages visited, and the date and time of your visit.

Cookies and similar technologies may be used to support website functionality, understand website traffic, and measure the effectiveness of our marketing. See Section 5 for more information.

2. How We Use Information

We use personal information to:

  • Respond to questions and provide cleaning estimates.
  • Schedule, coordinate, and perform cleaning services.
  • Communicate about appointments, service changes, billing, and customer support.
  • Process transactions and maintain business records.
  • Send text messages according to your consent and preferences.
  • Send promotional communications where permitted and, when required, with your consent.
  • Maintain and improve our website, services, and customer experience.
  • Protect against fraud, misuse, and unauthorized activity.
  • Meet legal obligations and resolve disputes.

We do not use consent to service-related text messages as consent to receive promotional text messages.

3. How We Disclose Information

We may disclose information in the following circumstances:

To provide services. Relevant information may be made available to authorized personnel who need it to coordinate or perform your cleaning services.

To service providers. We may provide information to vendors that support website hosting, customer management, scheduling, payment processing, communications, analytics, and other business operations. These providers are authorized to use information only as necessary to perform services for us, subject to applicable contractual and legal requirements.

For legal and security purposes. We may disclose information when reasonably necessary to comply with law or valid legal process, address fraud or security concerns, or protect the rights and safety of our customers, personnel, or others.

At your direction. We may disclose information when you request or authorize us to do so.

The disclosures above do not authorize sharing mobile numbers, SMS opt-in information, or text messaging consent with third parties or affiliates for their marketing or promotional purposes.

4. Text Messaging Privacy

Information Collected and Used

If you opt in to the Atlas Clean Living Text Messaging Program, we collect your mobile number, messaging preferences, consent records, and the content and delivery details of messages exchanged with us.

We use this information to operate the messaging program, respond to inquiries, coordinate services, maintain consent records, and honor unsubscribe requests.

Service-related messages may include estimate follow-ups, appointment confirmations and reminders, scheduling changes, service updates, billing notifications, and customer support.

Promotional messages are sent only when you separately opt in to receive them.

Mobile Information Protection

We do not sell, rent, or share mobile numbers, SMS opt-in information, or text messaging consent with third parties or affiliates for their marketing or promotional purposes.

We may provide this information to messaging providers, telecommunications carriers, and other service providers solely as necessary to deliver messages, administer the program, maintain security, and process your communication preferences. These providers are not authorized to use that information for their own marketing purposes.

These protections apply regardless of any other information-sharing provision in this Privacy Policy.

Your Messaging Choices

Text messaging participation is voluntary. Consent is not a condition of purchasing goods or services.

Reply STOP to unsubscribe from text messages at any time. You will receive one final unsubscribe confirmation, after which no further messages will be sent through that program unless you opt in again.

Reply HELP for assistance, or call 818-706-0807.

Message frequency varies. Message and data rates may apply.

We may retain records of consent and unsubscribe requests as needed to document your preferences, prevent unwanted messages, and satisfy applicable legal requirements.

Additional program details are available in our Terms and Conditions: [Insert direct link to published Terms and Conditions].

5. Cookies and Similar Technologies

Cookies are small files stored on your device. Our website may use cookies and similar technologies for functionality, traffic analysis, and marketing measurement.

You can manage or delete cookies through your browser settings. Disabling cookies may affect certain website features.

6. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this policy, including providing services, maintaining business records, documenting consent, honoring unsubscribe requests, resolving disputes, and meeting legal requirements.

Retention periods depend on the type of information, our relationship with you, and applicable recordkeeping obligations. Information is deleted or de-identified when it is no longer needed, subject to applicable requirements and backup retention practices.

7. Information Security

We maintain reasonable administrative, technical, and physical safeguards appropriate to the information we handle to help protect it against unauthorized access, loss, misuse, or disclosure.

No website, electronic transmission, or storage system is completely secure. We cannot guarantee absolute security.

8. Your Privacy Choices and Requests

You may contact us to request access to, correction of, or deletion of personal information we hold about you.

Depending on applicable law, you may have additional privacy rights. We will evaluate requests and respond as required. We may need to verify your identity before fulfilling a request.

Some information may need to be retained for legal, accounting, security, or other permitted purposes.

To make a privacy request, call 818-706-0807 or use our contact page at https://atlascleanliving.com/contact-us/.

You may unsubscribe from promotional emails using the instructions included in those emails, where provided. Text messaging opt-out instructions appear in Section 4.

9. Children’s Privacy

Our website and services are intended for adults arranging cleaning services. We do not knowingly collect personal information online from children under 13.

If you believe a child has provided personal information to us, please contact us so we can review and address the matter.

10. Third-Party Websites

Our website may contain links to third-party websites or services. Their privacy practices are governed by their own policies. Please review those policies before providing personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. The updated policy will be posted on this page with a revised effective date. We will provide additional notice or obtain consent when required by applicable law.

Changes to this policy do not expand your text messaging consent.

12. Contact Us

For questions about this Privacy Policy or to submit a privacy request, contact:

Atlas Clean Living

Phone: 818-706-0807
Website: https://atlascleanliving.com/
Contact page: https://atlascleanliving.com/contact-us/