Terms and Conditions
Effective Date: November 11, 2026
Welcome to Atlas Clean Living. These Terms and Conditions apply to your use of https://atlascleanliving.com/, requests for cleaning services, and participation in our text messaging program.
“Atlas Clean Living,” “we,” “us,” and “our” refer to the business providing services through this website. “You” and “your” refer to website visitors, customers, and individuals who communicate with us.
1. Website Use
You agree to use our website for lawful purposes and to provide accurate information when submitting an inquiry, requesting an estimate, or communicating with our team.
You may not misuse the website, attempt unauthorized access, interfere with its operation, or submit unlawful or harmful content.
2. Cleaning Services and Estimates
Atlas Clean Living provides residential cleaning, commercial cleaning, and move-in, move-out, and vacancy cleaning services.
The scope of work, pricing, scheduling, property access arrangements, and any special instructions will be confirmed directly with you. Submitting a website form or requesting an estimate does not confirm an appointment.
Estimates are based on the information available when provided. If property conditions or requested services differ from those originally described, we will discuss any necessary changes to the scope or price before proceeding with additional work.
Any separately accepted service agreement governs the specific cleaning services covered by that agreement.
3. Scheduling, Rescheduling, and Property Access
Please contact us as soon as possible if you need to change an appointment. We request at least 24 hours’ notice to reschedule a regular cleaning appointment.
You are responsible for arranging safe, authorized access to the property and communicating relevant instructions before your appointment. Please tell us about delicate surfaces, existing damage, pets, access restrictions, or conditions that may affect our team’s ability to complete the work safely.
Any cancellation charges, access-related charges, or other service fees must be disclosed and agreed upon separately.
4. Payments
Pricing, payment methods, and payment due dates will be communicated when services are arranged or through a separate service agreement or invoice.
Additional services or changes to the agreed scope may result in additional charges with your approval.
5. Service Concerns
If you are not completely satisfied with your cleaning, please notify us within one business day after the service. Consistent with our service guarantee, we will arrange to return and correct the cleaning items in question at no additional charge.
Please report any suspected property damage or other service concerns promptly so we can review and address them.
6. SMS and MMS Text Messaging Terms
Program Name: Atlas Clean Living Text Messaging Program
Program Description and Consent
With your consent, Atlas Clean Living sends recurring text messages about cleaning inquiries, estimates, appointment confirmations and reminders, scheduling changes, service updates, billing, and customer support.
Promotional offers and marketing messages are sent only if you separately opt in to receive them. Consent to service-related messages does not enroll you in marketing messages.
Messages may be sent using automated technology. Participation is voluntary, and consent is not a condition of purchasing goods or services. Visiting our website, accepting these Terms, or providing a phone number alone does not enroll you in the program.
After you opt in, we will immediately send a text confirming your enrollment and identifying the program, message frequency, potential charges, and how to get help or unsubscribe.
Message Frequency and Charges
Message frequency varies based on your inquiries, appointments, services, and messaging preferences.
Message and data rates may apply to messages you send and receive. Contact your wireless provider with questions about your plan.
Unsubscribing
Reply STOP to any Atlas Clean Living text message to unsubscribe at any time.
We will send one final confirmation of your unsubscribe request. After that, you will receive no further messages through that program unless you opt in again.
Unsubscribing from texts does not cancel a cleaning appointment or service agreement. Contact us directly to change your services.
Help and Support
Reply HELP for assistance, or call Atlas Clean Living at 818-706-0807.
You may also contact us at https://atlascleanliving.com/contact-us/.
Delivery and Carrier Liability
Message delivery is subject to wireless network availability and is not guaranteed. Carriers are not liable for delayed or undelivered messages.
Privacy
We do not sell or share mobile numbers or SMS opt-in information and consent with third parties or affiliates for their marketing or promotional purposes.
Information may be provided to messaging service providers solely to operate and support this program, subject to restrictions on its use.
Read our Privacy Policy: https://atlascleanliving.com/privacy-policy/
7. Privacy
Your use of our website and services may involve the collection of personal information. Please review our Privacy Policy: https://atlascleanliving.com/privacy-policy/ for information about our data practices.
8. Website Content and Third-Party Links
Website text, images, logos, and other materials belong to Atlas Clean Living or their respective owners. You may not reproduce or distribute them without authorization, except as permitted by law.
Our website may link to third-party websites. Their content, services, and privacy practices are governed by their own terms and policies.
We make reasonable efforts to keep our website accurate, but information may contain errors or become outdated. Please confirm service details and pricing directly with us.
9. Applicable Law and Consumer Rights
These Terms are governed by applicable California law and federal law.
Nothing in these Terms excludes or limits rights, remedies, or protections that cannot lawfully be excluded or limited.
10. Updates to These Terms
We may update these Terms periodically and will post the revised version with a new effective date. Changes do not retroactively alter an existing service agreement or expand your text messaging consent.
11. Contact Us
For questions about these Terms, cleaning services, or our messaging program, contact:
Atlas Clean Living
Phone: 818-706-0807
Website: https://atlascleanliving.com/
Contact page: https://atlascleanliving.com/contact-us/
